BABY SHOW SUCCESS!

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Thanks to Sarah Gardner and the rest of the team from New York Baby Show for making the weekend such a success! It was great to have the chance to speak with some of our current and future NannyTrack families. Here at NannyTrack we feel very strongly about getting parents the best available information about all aspects of hiring the right caregiver for their child, and we enjoyed the chance to spread the word about how NannyTrack fits into that process. Check back next week for a post about when to start planning your childcare (a topic on the minds of a lot of the expectant and new parents we met this weekend) and the announcement of the winner of our FREE NannyTrack report (a $555 value). 

New York Baby Show

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Spring has finally arrived, and here at NannyTrack we’ve spent the past few months freshening up our look for the new season! After three great years providing crucial information to moms and dads about their childcare candidates, we decided the time is right to let the world know all over again the important work we’re doing. Please join us this Saturday and Sunday, May 17 and 18, 2014 at the The New York Baby Show where we’ll be presenting along with lots of other business providing valuable services to parents of young children; look for the NannyTrack logo and come on over and say hi! Co-founders Leah Clarkson and Casey Drucker will be on hand to answer questions, explain our investigative process, and generally talk you through how to get started on your nanny background check. An added bonus?  Drop your email or business card off to enter a drawing for a FREE Nannytrack report—a $555 value.  See you at the show!

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All photos courtesy of New York Baby Show

THE NANNY INTERVIEW: HOW TO PREPARE

Interviewing doesn’t come naturally to all of us—if you’re not a journalist, a lawyer, or an investigator (or simply love playing sleuth!), it may feel awkward and uncomfortable to quiz someone you’ve just met about the details of their work and education history. But when the time comes to find the perfect nanny for your child , questions need to be asked, and chances are you’ll be the one doing the asking.  Follow our tips and rest assured you’ll soon be interviewing like a pro:

  1. Be prepared.

A quick Google search will help you locate sample questionnaires or job applications (including this one on our site). Either have your candidate fill out an application/questionnaire and send it to you in advance, or simply select questions that are most important to you to ask during the interview. Make sure you have a hard copy of all the questions you want to ask- it’s easy to forget when you’re in the middle of an interview!

To get you started, we love this very comprehensive list of questions compiled by Helen Moon (The “Baby Nurturer”).

 

  1. Think of the interview as a “get to know you” session, not an inquisition. 

Remember, even though you are the employer, you and your nanny will be working as a team to give your child the best possible environment and care. It’s hard for anyone to present themselves honestly when they feel nervous or attacked. If you can help your candidate feel at ease she’s more likely to answer honestly (even if those answers aren’t the ones you want to hear.)  Framing the interview like this will also help you to relax, listen, and focus on your candidate’s answers so you can ask the follow-up questions that count.

 

  1. Silence is your friend.

As uncomfortable as it might feel, you need to give your candidate the time and space to answer your questions.  If her résumé shows a gap and you ask, “What were you doing between March 2010 and April 2011?” make sure she answers without any help. Don’t be afraid to ask simple questions and wait for an explanation.  Listening is just as important as asking.

 

  1. Review dates carefully.

We like to think of this as “reading between the lines”.  If you see any gaps on your candidate’s résumé or application, make sure to ask what she was doing during this period. Gaps aren’t necessarily negatives, but it’s important to know why they occurred and what didn’t make it onto the résumé. Oh, and remember those follow-up questions we mentioned? Make sure you ask your candidate to clarify any answers you don’t understand. It’s in both of your best interests to get the information right.

 

  1. Make notes.

If you can, jot down your candidate’s answers during the course of the interview.  If you find this too distracting or difficult, then make sure you take a few minutes after your candidate leaves to focus and write down everything you remember, including your overall impressions of the candidate and gut feelings about the interaction you just had. If you are conducting the interview along with a partner or spouse, it can be helpful for each of you to do this separately for reference before you discuss your impressions with one another.

 

  1. Don’t worry.

Above all, try not to worry. Remember, you won’t be making a decision by the end of the interview, and you owe it to yourself and your child to be thorough. It’s far better to ask the tough questions now, rather than later if things aren’t going well. If you approach the interview with a spirit of respect and professionalism, a solid candidate will understand and appreciate your interest and level of commitment to the process. 

How to jumpstart your nanny search

Most expectant and new parents view the search for childcare with at least some amount of dread, and why shouldn’t they? Whether your search for a nanny has started before your child is born, when you’re frantically outfitting a nursery and coordinating your birth plan, or after, when you’d prefer to spend your few quiet moments sleeping, it’s never easy to hire a caregiver. We get it—each of us wants our child to be cared for by a loving, responsible, individual—a Supernanny. So where to start the search for Mary Poppins?  Here are three ways to identify the best candidates for the job.

  1. Word of Mouth

If there’s one thing you can do with a sleeping baby on your chest, it’s text your pals! Send a mass e-mail to friends in your area asking for recommendations and let them know it’s okay to forward your query on to others. Good nannies tend to find new employment via their current employers, since most families are eager to help their beloved nannies find new work when it’s time for a family to  move on. Make sure you include as much information about hours and days as you can to save yourself the trouble of fielding calls from nannies whose schedules don’t match. If you belong to a parents’ listserv, Facebook page, or other online group, now is the time to harness the power of social media. Post about the position and let other parents send you references, and don’t forget to ask them if they’ve previously obtained background screening on their nanny. (Older searches may need to be updated.)

Tip: Start early.  It may take a couple of rounds of posts and queries before you find a match.

  1. Nanny Agency

Far and away the most expensive option, finding your nanny through a traditional nanny agency can set you back thousands of dollars. If you contract with a reputable agency, your money should be getting you a fully-screened, professional nanny who fits your specific requirements, plus a guarantee from the agency (in your contract) that if the nanny isn’t  a good fit they will assist you in finding a replacement. The very best agencies attract a talented pool of caregivers who have passed several rounds of interviews and all relevant background checks. The agency handpicks nannies from this pool and sends them to you to be interviewed, whereupon you meet a candidate knowing that she’s a fully-vetted professional. Still, there are hundreds of nanny agencies out there, not all of which are rigorous in their selection process. Before you sign on the dotted line make sure you understand exactly what you’re paying for—you don’t want to find out later that a background report isn’t included in the fees you paid the agency.

Tip: Do your homework.  A little research will help you to find a reputable agency.   

  1. Online  Sources

 With most online nanny-finder services, you’ll pay a membership fee in order to access postings or to post your own job advertisement. Remember, these individuals have not been pre-screened so you will need to conduct your own background check. As with nanny agencies, the quality of the service can vary. Good online nanny-finder services can be great resources for accessing a large pool of candidates quickly, and often these sites offer extremely helpful information and tools for you, the employer, relating to a nanny’s hiring, such as your tax responsibilities and salary payment tools.

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